Cette offre comprend du français et de l’anglais.
Desktop Senior Engineer
Montreal, QC- 3 Days a week Onsite
Fulltime Hire
In-Person Interview is MUST
Required Skills & Experience
Core Desktop Technologies
8+ years of End User Computing (EUC) and Desktop Support experience.
Strong expertise supporting:
Windows 10/11
macOS
Microsoft 365
Endpoint Computing Technologies
Virtual Desktop Infrastructure (VDI)
Endpoint Management
Microsoft Intune
Microsoft Endpoint Manager
SCCM/MECM
Active Directory
Entra ID (Azure AD)
Group Policy Administration
Virtual Desktop Technologies
Azure Virtual Desktop (AVD)
Citrix Virtual Apps & Desktops
VMware Horizon
Remote Desktop Services
Application Support
Microsoft Office 365
Outlook
Teams
VPN Clients
Enterprise Business Applications
Browser and Plugin Support
Infrastructure Knowledge
Wi-Fi Connectivity
LAN/WAN Fundamentals
DNS and DHCP Basics
Printing Services
Authentication and Access Management
Endpoint Security Controls
IT Service Management
Incident Management
Problem Management
Request Fulfillment
Knowledge Management
Service Transition Support
Change Management
Tools
ServiceNow
JIRA
Microsoft Intune
SCCM/MECM
Active Directory
PowerShell
Microsoft 365 Admin Tools
Preferred Qualifications
Experience supporting Banking and Financial Services environments.
Expertise in large-scale desktop migrations and device refresh programs.
Microsoft Modern Desktop Administrator certification.
ITIL Foundation certification.
Experience supporting global enterprise user communities.
Knowledge of endpoint security and compliance requirements.
