Regional Sales Manager - Utilities
Status
Régulier, Temps plein
Location:
Mississauga, Ontario
Job Description
Reporting to
Ontario Business Manager
Key Accountabilities
(40%) Manage the Noramco Utility sales team. Work with PCM and Sales Director to develop and maintain sales objectives;
(30%) Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange;
(20%) Aggressively and consistently research new business opportunities and market Noramco products and services to new potential clients;
(10%) Conduct market research of products and pricing for the purpose of promoting new products;
Duties
Ensure all job functions are performed in accordance to the Corporate Instruction (SPI) Manual;Coordinate and assist, where necessary, the various functions in office sales and administration, including:- Liaising with operations and purchasing personnel while entering orders;
- Providing pricing quotations and following-up on every quote, when necessary;
- Administering the opening of new accounts and maintaining existing customer-account databases;
- Work respectfully and diligently to grow existing business by promoting Noramco products and consistently offering our expertise and service;
- Deal with every customer complaint in an expedient manner and ensure they are satisfied with our resolve;
- Schedule work and allocate resources to ensure orders are fulfilled in an efficient manner and administration (data entry, paperwork) is completed according to company protocol;
- Ensure superior customer service is the objective during each customer interface;
- Prospect and develop new business through a strategic process of warm and colds calls;
- Remain up-to-date on various product lines by actively and aggressively pursuing formalized vendor training programs and informal product research;
- Stay informed of sales objectives, targeted product lines, required market-intel, vendor objectives, and competitor activities and actively promote new knowledge to management and teammates as deemed necessary;
- Stay current in your profession and enroll in continuing education focussed on sales strategies and account management principals:
- Ensure proper administration in the management of freight claims and reel returns;
- Maintain a system of effective communication between operations and sales (Noramco and NCS) so that all parties are regularly updated with capacity challenges and service issues;
- Participate in the preparation and execution of physical inventory as required;
- Continuously develop knowledge of product to remain up-to-date with various product lines (including vendor training) and industry changes;
- Provide back-up support to the sales department when required;
- Performs any other duties as required by management.
Requirements
- Post-Secondary education
- Proficiency with Microsoft Word, Outlook and Excel
- Previous Sales/Inside Sales experience is highly beneficial
- Superior interpersonal and communication skills
- Ability to develop long-term client relationships
- A highly professional approach to business
- Exceptional organization skills, ability to multitask and a keen eye for detail
- Technically proficient to quickly learn and understand products
- Ability to develop quotations & project bid packaging / pricing / presentations
- Knowledge of electrical industry in general would be assets
- Willingness to work overtime as needed and a sense of team spirit
Pourquoi se joindre à nous
On est un acteur majeur, engagé dans la transformation énergétique au Canada. On offre un environnement de travail convivial, de l’autonomie et du pouvoir décisionnel.
On Se Distingue Par Notre
- Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle : récompenser les victoires fait partie de notre culture.
- Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence.
Parmi Nos Avantages
- Programme d’assurances collectives flexible et complet qui s’adaptent aux besoins de chacun.
- Ressources santé disponibles 24/7: télémédecine et programme d’aide aux employés (PAE).
- REER collectif avec contribution de l’employeur et CELI.
- Programme de bourses d’études postsecondaires pour les enfants
- Lieux de travail munis de bornes de recharge.
- Programme de reconnaissance des années de service.
Joins la grande famille Noramo : un groupe en plein essor. Viens faire la différence et y faire carrière.
Nous nous engageons à créer un environnement accessible à tous nos candidats et employés. Si tu as besoin d'aménagements ou d'une assistance particulière à n'importe quelle étape du processus de candidature ou d'emploi, nous écrire à talents@ncsintl.com. Tes informations seront traitées de manière confidentielle. Notre processus de recrutement assure l’égalité et la diversité. Prends note que seuls les candidats retenus seront contactés.
