Job Overview
Requirement/Must Have:
- Bachelor degree or higher in Computer Science or related fields.
- Good understanding of Credits and Working Capital business lines.
- Good understanding of Asset Finance and Securitization, Special Purpose Fund/CLO, Residential Mortgage-backed Securities, Commercial Mortgage-backed Securities and Asset-backed Securities business lines.
- Proficiency in at least one of Shell, Perl, Batch, or Python scripting skills.
- Well versed with incident, problem, and change management processes.
- Strong verbal and written communication skills.
- Good documentation skills with advanced knowledge of Excel, Word, and PowerPoint.
- Good understanding of Java J2EE applications.
- Experience with Unix, Linux, and Windows servers.
- Experience with application deployments and installations.
- Knowledge of SQL and PL-SQL.
- Knowledge of tools such as Jira, ITSM, and ServiceNow.
- Strong multitasking skills and ability to reprioritize tasks.
- 24/7 availability during On-Call schedule.
- Good understanding of ServiceNow or a similar tool and the service management processes.
- Understanding of data protection principles.
- Ability to work independently and collaboratively within a team.
Responsibilities
- Implement computer system requirements by defining and analyzing system problems, designing and testing standards and solutions.
- Define application problems by conferring with stakeholders and evaluating procedures and processes.
- Develop solutions by preparing and evaluating alternative workflow solutions.
- Test, maintain, and monitor computer programs and systems.
- Troubleshoot program and system malfunctions to restore normal functioning.
- Provide application and technical support to critical 24x7 Credits, Working Capital and Asset Finance and Securitization applications.
- Act as a subject matter expert on application architecture, disaster recovery, and infrastructure integration.
- Follow information security standards and adhere to governance framework for the applications in the platform.
- Participate in application security related projects and manage server obsolescence and vulnerabilities.
- Responsible for L1/L2 production support, incident management, problem management, and change management including application deployments.
- Support data flows between Credit, Working Capital and Asset Finance and Securitization applications and other upstream and downstream systems.
- Support operations team for technical issues.
- Participate in yearly Disaster Recovery, Liveplay and Backup Recovery testing.
- Coordinate and fulfill project support tasks and provide status reports.
- Provide expertise on production constraints and environment readiness.
- Maintain application and systems as per Information Security guidelines.
- Ensure data protection regulations are implemented from a data security standpoint.
- Maintain monitoring, capacity planning and performance tuning of financing solutions applications components.
- Document technical processes and data flows.
- Participate in Change Control review meetings to ensure data quality and coordinate approvals.
- Manage Cyberark bypass controls and assess for resolutions.
- Facilitate prioritization sessions with stakeholders to rank tasks for focused execution.
- Industrialize legacy processes using AI.
Nice To Have
- Infrastructure, MQ, Websphere, and Tomcat knowledge.
- ITIL foundation knowledge or certification.
Skills
- Credits and Working Capital business lines.
- Asset Finance and Securitization.
- L1/L2 production support.
- Shell scripting.
- Perl scripting.
- Batch scripting.
- Python scripting.
- Java J2EE.
- Unix.
- Linux.
- Windows servers.
- ITSM.
- ServiceNow.
- Jira.
- SQL.
- PL-SQL.
- Problem solver.
- Agile methodology.
Qualification And Education
- Bachelor degree or higher in Computer Science or related fields.
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Exigences Indispensables
- Dipl me de Bachelor ou sup rieur en informatique (Computer Science) ou dans un domaine connexe.
- Bonne compr hension des m tiers Cr dits (Credits) et Working Capital / Fonds de roulement.
- Bonne connaissance des activit s Asset Finance et Securitization, notamment :
- Special Purpose Funds / CLO (Collateralized Loan Obligations)
- Residential Mortgage-Backed Securities (RMBS)
- Commercial Mortgage-Backed Securities (CMBS)
- Asset-Backed Securities (ABS)
- Ma trise d au moins un langage de scripting parmi Shell, Perl, Batch ou Python.
- Bonne ma trise des processus de gestion des incidents, des probl mes et des changements (Incident, Problem & Change Management).
- Excellentes comp tences en communication orale et crite.
- Bonnes comp tences en documentation technique, avec une ma trise avanc e de Excel, Word et PowerPoint.
- Bonne compr hension des applications Java J2EE.
- Exp rience avec les serveurs Unix, Linux et Windows.
- Exp rience dans les d ploiements et installations d applications.
- Connaissances en SQL et PL/SQL.
- Connaissance d outils tels que Jira, ITSM et ServiceNow.
- Excellentes capacit s g rer plusieurs t ches simultan ment et reprioriser les activit s en fonction des besoins.
- Disponibilit 24h/24 et 7j/7 pendant les p riodes d astreinte (On-Call).
- Bonne compr hension de ServiceNow ou d un outil similaire ainsi que des processus de gestion des services IT.
- Bonne connaissance des principes de protection des donn es.
- Capacit travailler de mani re autonome et collaborative au sein d une quipe.
Responsabilit s
- Mettre en uvre les exigences des syst mes informatiques en d finissant et analysant les probl mes, puis en concevant et testant les standards et solutions appropri s.
- Identifier et d finir les probl mes applicatifs en changeant avec les parties prenantes et en valuant les proc dures et processus existants.
- D velopper des solutions en pr parant et en valuant diff rentes solutions alternatives de workflow.
- Tester, maintenir et superviser les programmes et syst mes informatiques.
- Diagnostiquer et r soudre les dysfonctionnements des programmes et syst mes afin de r tablir leur fonctionnement normal.
- Assurer le support applicatif et technique critique 24h/24 et 7j/7 pour les applications Credits, Working Capital, Asset Finance et Securitization.
- Agir en tant qu expert m tier et technique (Subject Matter Expert) sur l architecture applicative, la reprise apr s sinistre (Disaster Recovery) et l Client gration avec l infrastructure.
- Respecter les normes de s curit de l information et le cadre de gouvernance applicable aux applications de la plateforme.
- Participer aux projets li s la s curit des applications et g rer l obsolescence des serveurs ainsi que les vuln rabilit s.
- Assurer le support de production L1/L2, la gestion des incidents, des probl mes et des changements, y compris les d ploiements applicatifs.
- Assurer le support des flux de donn es entre les applications Credits, Working Capital, Asset Finance & Securitization et les autres syst mes amont et aval.
- Assister l quipe des op rations dans la r solution des probl mes techniques.
- Participer aux tests annuels de Disaster Recovery, Liveplay et Backup Recovery.
- Coordonner et r aliser les t ches de support li es aux projets et fournir des rapports d avancement / de statut.
- Apporter son expertise concernant les contraintes de production et la pr paration des environnements.
- Maintenir les applications et syst mes conform ment aux directives de s curit de l information.
- Veiller la mise en uvre des r glementations relatives la protection des donn es, du point de vue de la s curit des donn es.
- Assurer le monitoring, la planification de capacit et l optimisation des performances (performance tuning) des composants des applications de solutions de financement.
- Documenter les processus techniques et les flux de donn es.
- Participer aux r unions de Change Control / gestion des changements afin de garantir la qualit des donn es et de coordonner les validations et approbations.
- G rer les contr les de contournement CyberArk (bypass controls) et valuer les solutions permettant de les r soudre ou de les supprimer.
- Faciliter les sessions de priorisation avec les parties prenantes afin de classer les t ches et de concentrer les efforts sur les activit s prioritaires.
- Industrialiser les processus legacy l aide de l IA, afin d am liorer leur efficacit et leur automatisation.
Atouts Suppl Mentaires
- Connaissances en Infrastructure, MQ, WebSphere et Tomcat.
- Connaissance ou certification ITIL Foundation.
Comp Tences
- Credits et Working Capital
- Asset Finance & Securitization
- Support de production L1/L2
- Shell Scripting
- Perl Scripting
- Batch Scripting
- Python Scripting
- Java J2EE
- Unix
- Linux
- Serveurs Windows
- ITSM
- ServiceNow
- Jira
- SQL
- PL/SQL
- R solution de probl mes / Problem Solving
- M thodologie Agile
Formation Et Qualifications
- Dipl me de Bachelor ou sup rieur en informatique (Computer Science) ou dans un domaine connexe.
Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
