En tant que Représentant(e) principal(e) – Ventes internes, vous interagirez avec les clients existants afin d’augmenter les ventes des produits et/ou services de l’entreprise. Vous serez responsable d’obtenir, de créer et de développer les commandes, notamment par la vente incitative, tout en assurant la satisfaction des clients et en ajoutant de la valeur à leur expérience d’achat. Vous gérerez un portefeuille de comptes plus importants et plus complexes, et maîtriserez tous les aspects du processus de ventes internes, avec un accent particulier sur les techniques de vente proactive afin de développer les affaires ou d’élargir le portefeuille de comptes actuel. Vous collaborerez également avec l’équipe des ventes externes afin d’assurer l’atteinte des objectifs.
Responsabilités :
- Atteindre et dépasser les indicateurs de performance liés aux budgets de volume, à la rentabilité, à la pénétration du marché et aux objectifs d’efficacité.
- Faire la promotion des produits et offrir des services à valeur ajoutée.
- Développer de solides relations d’affaires afin de faire croître les comptes existants et de repérer les occasions d’affaires au sein du portefeuille de comptes.
- Prendre en charge, qualifier et développer les occasions d’affaires transmises par le marketing, les ventes externes et les comptes nationaux.
- Se tenir informé(e) des nouveaux produits et acquérir puis partager des connaissances sur la concurrence.
- Communiquer à la direction les tendances de l’industrie, les prix concurrentiels et les commentaires des clients.
- Peut agir à titre de personne-ressource principale pour les autres représentant(e)s des ventes internes concernant les processus, les systèmes, les clients, etc.
Qualifications :
- Diplôme d’études secondaires ou équivalent requis; baccalauréat souhaité.
- 4 à 5 ans d’expérience approfondie en ventes et en administration des ventes.
- Expérience dans un environnement de ventes industrielles spécialisées, notamment en automatisation, contrôle industriel et/ou auprès de clients OEM, afin de soutenir la diversification du marché
- Solides compétences informatiques, notamment avec Microsoft Office.
- Niveau élevé et soutenu de compétence démontré à titre de contributeur professionnel.
- Capacité à effectuer plusieurs tâches simultanément.
- Capacité à travailler en équipe et à encadrer/coacher les membres de l’équipe.
- Excellentes compétences en communication écrite et verbale.
- Capacité à prospecter et à présenter des concepts de vente à des comptes existants et à de nouveaux comptes potentiels.
- Capacité à prendre des mesures pour résoudre des problèmes tout en faisant preuve de jugement et d’une compréhension réaliste des enjeux.
- Capacité à résoudre des problèmes difficiles et parfois modérément complexes; capacité à adopter une nouvelle perspective à partir de solutions existantes, à identifier les principaux obstacles ou problèmes fondamentaux et à appliquer ses compétences en résolution de problèmes pour gérer des situations complexes.
- Capacité à travailler de façon autonome avec un minimum de supervision.
- Expérience en ventes dans le domaine électrique ou de la distribution, un atout.
Ce poste offre la possibilité de gagner des commissions en plus du salaire de base, les gains étant liés à votre performance individuelle en ventes.
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will own a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts. You will also collaborate with outside sales to ensure goals are being met.
Responsibilities:
- Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.
- Markets products and offers value-added services.
- Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
- Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
- Keeps abreast of new products and acquires and shares competitive knowledge.
- Reports industry trends, competitive pricing and customer feedback to management.
- May function as the lead for other ISRs with respect to processes, systems, customers, etc.
Qualifications:
- High school diploma or equivalent required; Bachelor’s degree preferred
- Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years)
- Experience in a specialized industrial sales environment, including automation, industrial controls, and/or OEM customers, to support market diversification
- Strong computer skills, including Microsoft Office
- Demonstrated high level of sustained competency as a professional contributor
- Ability to perform multiple tasks simultaneously
- Ability to work in team environment and mentor/coach team members
- Strong written and verbal communications skills
- Ability to prospect and market concepts to existing and potential new accounts
- Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues
- Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations
- Works independently with minimal supervision
- Preferred sales experience in electrical or distribution environment
** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**
This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.
In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive
benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco
here and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
This posting is for a current, active vacancy intended for immediate hire.
