JOB DESCRIPTION
Présentation de l'entreprise
Sysco connecte le monde pour partager la nourriture et prendre soin les uns des autres. Sysco dirige à partir du cœur de l’alimentation et du service pour livrer les aliments les plus frais et des nouvelles idées. Nos clients peuvent compter sur nous pour livrer des produits et des solutions impeccables, car Sysco est un chef de file mondial au cœur de l’innovation en approvisionnement, livraison, gastronomie et plus.
Rôle :
Se rapportant au Chef du transport, le superviseur du transport est chargé de gérer les opérations de livraison afin d’atteindre les objectifs corporatifs. Principalement, il supervise l’équipe des livreurs et des aides-livreurs et veille au respect des politiques de l’entreprise et de l’utilisation des outils associés aux opérations du transport.
Responsabilités:
Tâches générales
Tâches opérationnelles
Gestion du personnel
En partenariat avec le Service des Ressources humaines, résoudre les problèmes liés au personnel (performance, attitude, absentéisme, etc.), intervenir lors de conflits, rencontrer les employés lorsque requis et remettre des mesures disciplinaires au besoin;
Effectuer la gestion des feuilles de temps dans ADP ce qui inclut l'approbation des demandes de congés, les vacances, la gestion du temps supplémentaire et toutes corrections requises et ce, dans les délais prescrits;
Santé sécurité et sécurité alimentaire
Qualifications:
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Role
Reporting to the Transportation Manager, the Transportation Supervisor is responsible for managing delivery operations in order to achieve corporate objectives. This role primarily involves supervising the delivery drivers and driver assistants, ensuring compliance with company policies and the proper use of tools associated with transportation operations.
Responsibilities
General Tasks
Supervise the team of drivers and driver assistants
Assess labor needs and allocate staffing according to workload
Plan and ensure service quality and adherence to delivery schedules
Ensure budget compliance and achievement of financial targets
Promote and enforce company policies, procedures, regulations, and safety guidelines
Lead team meetings and participate in onboarding, training, and coaching of employees
Prepare various reports
Participate in operational efficiency improvement projects
Ensure accurate timecard management for payroll processing
Promote harmonious working relationships
Perform all other related duties
Operational Tasks
Establish daily priorities to meet deadlines, collaborating with stakeholders to ensure service and delivery quality
Ensure team members follow Sysco work methods to maintain a safe environment and meet productivity standards
Monitor key performance indicators, track real-time productivity, and apply corrective actions as needed
Regularly interact and communicate with various departments to support continuous improvement and resolve operational issues
Attend daily planning meetings to allocate workforce effectively across departments; confirm employee availability and reassign according to workload fluctuations
Ensure the accuracy of productivity data, including employees requesting and recording delays in SWMS
Ensure proper functioning of equipment (mobile and IT) to support smooth operations
People Management
Maintain daily presence on the floor to build strong relationships, a positive work environment, and motivate employees
Travel onsite with drivers and driver assistants for coaching and check-ins
Recognize and reward strong employee performance
Coach team members, resolve issues, and intervene proactively to prevent recurring problems
Identify training needs, contribute to updating training programs, and ensure proper skill transfer
Understand and apply the collective agreement, participating in grievance and arbitration processes
In partnership with HR, address performance, behavior, absenteeism, conflict resolution, and deliver disciplinary actions when necessary
Manage timecards in ADP, including vacation approvals, leave requests, overtime, and required corrections within prescribed timelines
Actively participate in hiring; ensure new employees follow the integration plan, support training, and complete evaluations (30/60/90 days)
Maintain relationships with external subcontractors and ensure they are trained and compliant with Sysco standards
Health, Safety & Food Safety
Ensure the safety and quality of all incoming and outgoing products according to food safety requirements
Promote workplace health and safety by implementing policies and programs
Guide employees in safe work practices to reduce the frequency and severity of incidents
Conduct accident and near-miss investigations, identify root causes, and implement corrective measures within prescribed timelines
Support employees returning to work (gradual or full-time) and ensure respect of work limitations
Qualifications
DEC in management or other relevant education/experience
3 to 5 years of supervisory experience in a similar operational environment
Strong communication and interpersonal skills (trust-building, conflict management)
Inspiring, motivating leadership; attentive to team needs
Proven ability to build an engaged and high-performing team
Demonstrates maturity, professionalism, confidence, and integrity
Organized, methodical, and focused on continuous improvement
Strong problem-solving skills
Sound decision-making based on analysis, reflection, experience, and judgment
Strong health and safety competencies (risk identification and analysis)
Excellent self-management (stress and pressure handling)
Comfortable with computer systems (MS Office and time & attendance systems - an asset)
Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.
COMPANY OVERVIEW
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
Our Purpose: Connecting the world to share food and care for one another
Our Mission: Delivering success for our customers through industry-leading people, products and solutions
Our Identity: Together we define our future of foodservice and supply chain
Here’s a sample of the many benefits Sysco colleagues enjoy:
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups
(*benefits may vary based on location or bargaining unit)
ADDITIONAL INFORMATION
This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.
This Job Requisition is for an existing vacancy.
