Résumé du poste :
À titre de Technicien principal - Systèmes de sécurité chez Bosch Building Technologies, vous travaillerez en étroite collaboration avec les gestionnaires de projets et les équipes de vente afin d’examiner, de comprendre, d’analyser et de mettre en œuvre les plans et dessins d’installation pour mener à bien les projets.
Ce poste exige la capacité et l’expertise nécessaires pour réaliser les installations conformément aux normes établies, comprendre et suivre la nomenclature des matériaux (BOM), ainsi que d’être en mesure d’apporter des ajustements ou de trouver des solutions de rechange au besoin afin d’assurer la réussite des installations et la satisfaction des clients.
Responsabilités :
- Installer, programmer, configurer et mettre en service des systèmes de sécurité (caméras CCTV, contrôle d’accès, alarmes intrusion, détection périmétrique, etc.) conformément aux normes et spécifications clients
- Effectuer la maintenance, les inspections et les réparations pour assurer la fiabilité des systèmes. Diagnostiquer et résoudre rapidement les problèmes techniques
- Collaborer avec les clients pour comprendre leurs besoins et proposer des solutions adaptées. Assurer une excellente satisfaction client
- Maintenir une documentation précise des installations, maintenances et réparations. Produire des rapports détaillés et plans de tests conformes aux SLA et aux exigences contractuelles
- Former les clients et utilisateurs finaux à l’utilisation des systèmes
- Se tenir à jour des évolutions technologiques et réglementaires du secteur
- Respecter les normes de sécurité et de conformité
- Effectuer les tâches administratives liées aux projets et communiquer les mises à jour aux chefs de projet
- Assurer des astreintes si nécessaire
- Agir comme mentor technique pour les collègues
- Encadrer et soutenir les membres de l’équipe
- Participer à la conception et au dimensionnement des systèmes
- Maintenir un haut niveau de professionnalisme et de sécurité
- Gérer des projets au niveau site et encadrer des techniciens juniors
- Effectuer toute autre tâche requise
Qualifications requises :
- 5+ ans d’expérience dans un rôle technique en sécurité intégrée
- Expérience progressive en basse tension / sécurité
- Expérience en programmation (obligatoire pour postes seniors)
- Capacité à travailler occasionnellement en dehors des heures normales de travail
- Expérience en gestion d’installations sur site
- Excellentes compétences en dépannage
- Maîtrise des outils techniques
- Permis de conduire valide
- Maîtrise du français et de l’anglais, tant à l’oral qu’à l’écrit
- Capable d’obtenir une cote de sécurité de niveau Secret.
Qualifications souhaitées :
- Certifications fabricants (LENEL, GENETEC, AVIGILON, BOSCH, etc.)
- Formation postsecondaire en électronique (atout)
Exigences physiques :
Travail impliquant station debout, déplacement, manipulation d’outils, travail en hauteur, port de charges jusqu’à 50 lbs, utilisation d’outils électriques, et capacités visuelles adaptées.
Conditions de travail :
Travail sur site, déplacements fréquents, exposition aux conditions extérieures et aux environnements de construction, bruit modéré, travail possible en espaces confinés et en hauteur.
Job Summary:
As a Senior Technician - Security Systems with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations.
This role requires the ability and know how to properly complete the installation, understand and follow the BOM, and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction.
Responsibilities:
- Install, program, configure security systems and commissioning, including CCTV cameras, access control systems, intrusion alarms, fence detection system, in accordance with industry standards and client specifications.
- Conduct routine maintenance, inspections, and repairs to ensure the continued functionality and reliability of security systems. Troubleshoot and resolve technical issues promptly
- Collaborate with clients to understand their security needs, provide expert guidance, and offer solutions tailored to their requirements. Ensure exceptional customer satisfaction through effective communication and professionalism
- Maintain accurate records (documentation) of system installations, maintenance activities, and repairs. Prepares, create and executes detailed reports and acceptance test plans to meet SLA's, contract for clients and internal use.
- Train clients and end-users on the operation of security systems to maximize their effectiveness and ease of use.
- Stay up-to-date with advancements in security technology, regulations, and industry best practices. Continuously improve your technical skills through training and certifications.
- Adhere to all safety regulations and compliance standards related to security systems installation and maintenance.
- Administrative duties including project updates to Project Managers, completing and filing all project documentation
- You may be required to be “on-call” before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work
- Utilizing expertise and experience to serve as a mentor to colleagues, offering guidance in testing, fine-tuning, and optimizing equipment for peak operational efficiency
- Support, lead, and mentor team members
- Design systems and layout
- Maintain a high level of safety and professionalism.
- Lead projects at a site level, manage a team of junior technicians as necessary.
- Other duties as required
Required Qualifications:- 5 plus years of experience in a technical role within the integrated security industry
- Progressive experience in a technical role within the integrated security or low-voltage industry(s)
- Programming experience (essential for senior positions)
- Ability to work occasionally after hours
- Previous experience leading installations at the site level
- Strong troubleshooting and problem-solving skills
- Proficiency in the use of relevant tools and equipment
- Valid Driver’s License and clean abstract
- Fluent in both French & English
- Able to obtain Secret Clearance
Preferred Qualifications:- Vendor Certification in low voltage systems (e.g., LENEL, GENETEC, MILESTONE, AVIGILON, AMAG, Keyscan, Kantech, SENSTAR, HANWHA, BOSCH, DSC, and others)
- Postsecondary training in electronics or equivalent (considered an asset)
Physical Demands:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)
Working Conditions:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.
