Trouvez un emploi au Canada.

487 534 offres dans notre réseau canadien. Comment nous comptons

Emplois : Canada

Recevoir les nouvelles offres Enregistrer cette recherche

Ajouté il y a 3 jours
A
Sr. Distribution Engineer
Actalent
New Westminster, BC
- 125 000 $ à 165 000 $ CAD / an
- Temps plein
The Senior Distribution Engineer plays a key role in delivering electrical utility infrastructure projects within a fast-growing engineering consulting group. This full-time position is…
Ajouté il y a 3 jours
S
Principal Research Scientist
ServiceNow
Montreal, QC
- Temps plein
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Ajouté il y a 3 jours
GV
Gestionnaire de projet - Automatisation et Robotique / Project Manager - Automation and Robotics
GE Vernova
Longueuil, QC
- Temps plein
Provide start-up, commissioning, and optimization support for automated systems.
Ajouté il y a 3 jours
SE
Maintenance Repair and Overhaul Engineer
Siemens Energy
Montreal, QC
- Temps plein
Job Title: Maintenance, Repair & Overhaul Engineer - SGTA65/A45
Ajouté il y a 3 jours
BF
Ingénieur de projet (407) / Project Engineer (407)
Bell Flight
Mirabel, QC
- Temps plein
We’re more than aviation experts, we’re pioneers. We challenge what’s possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation…
Ajouté il y a 3 jours
T
Ingénieur de projet (407) / Project Engineer (407)
Textron
Mirabel, QC
- Temps plein
We’re more than aviation experts, we’re pioneers. We challenge what’s possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation…
Ajouté il y a 4 jours
A
Senior Test Engineer
Actalent
Ottawa, ON · Nepean, ON
- 50 $ à 60 $ CAD / heure
- Contrat
The Test Engineer supports new product introduction and manufacturing test for fiber optic lab test equipment within an Ottawa-based fiber optic lab and production test business unit. This…
Ajouté il y a 4 jours
O/
Officier mécanicien - 2e classe
Ocean / Océan
Baie-Comeau, QC
- Temps plein
Ajouté il y a 4 jours
D
Senior Renewable Energy Analytics & Performance Lead
DNV
Toronto, ON
- Temps plein
DNV Energy Systems' Renewables and Power Advisory group is seeking a Senior Renewable Energy Analytics & Performance Lead to join our Wind Energy Assessment team.
Ajouté il y a 4 jours
AR
Lead Mechanical Engineer
ARA Robotics
Montreal, QC
- Temps plein
ARA Robotics is a Montreal-based technology company founded in 2014 that develops and manufactures aerial robotics systems for commercial and defence markets. As the company continues to…
Ajouté il y a 4 jours
QM
Ingénieur en méthodes / Methods Engineer
Quantum Management Services Ltd.
Dorval, QC
- 55 000 $ à 62 400 $ CAD / an
- Temps plein
We are looking for a motivated Methods Engineer to join a dynamic high-mix, low-volume manufacturing environment.
Ajouté il y a 5 jours
A
Consultant technique déployé sur le terrain - Snowflake : Centres de technologie de pointe en IA et en données
Accenture
Montreal, QC
- Temps plein
Ajouté il y a 5 jours
A
Consultant technique déployé sur le terrain - Snowflake : Centres de technologie de pointe en IA et en données
Accenture
Mississauga, ON
- Temps plein
Ajouté il y a 5 jours
Data Engineer Sr
Insight Enterprises, Inc.
Toronto, ON
We are seeking a Senior Data Engineer to design, build, and optimize modern data platforms that enable analytics, reporting, operational intelligence, and AI-driven solutions.
Ajouté il y a 5 jours
A
Mechanical Engineer
Actalent
Ottawa, ON · Kanata, ON
- 45 $ à 55 $ CAD / heure
- Temps plein
This Mechanical Engineer role focuses on designing and supporting specialized industrial equipment and automation systems, including conveyor systems, automation cells, and mechanical…
Ajouté il y a 5 jours
R
Ingénieur de projet / Project Engineer
RTX
Longueuil, QC
- Temps plein
Ajouté il y a 5 jours
AC
Technical Recruiter
Aston Carter
Vancouver, BC
- 30 $ à 36 $ CAD / heure
- Contrat
Maintain organized, well-documented pipelines and tracking within applicant and AI-powered candidate tracking systems.
Ajouté il y a 5 jours
MS
Technical Support Engineer
Motorola Solutions
Vancouver, BC · BC
- 75 000 $ à 80 000 $ CAD / an
- Temps plein
The Technical Support Engineer or Technical Support Escalation Point (TSEP) is a senior technical role within the Customer Support organization. The TSEP serves as a high-level technical…
Ajouté il y a 6 jours
A
Test Engineer
Actalent
Ottawa, ON · Nepean, ON
- 50 $ à 60 $ CAD / heure
- Contrat
The Test Engineer supports new product introduction and manufacturing test for fiber optic lab test equipment within an Ottawa-based fiber optic lab and production test business unit. This…
Ajouté il y a 6 jours
A
Mechanical Engineer
Actalent
Ottawa, ON
- 45 $ à 55 $ CAD / heure
- Temps plein
This Mechanical Engineer role focuses on designing and supporting specialized industrial equipment and automation systems, including conveyor systems, automation cells, and mechanical…
Ajouté il y a 6 jours
AC
Technical Recruiter
Aston Carter
Vancouver, BC
- 30 $ à 36 $ CAD / heure
- Contrat
Maintain organized, well-documented pipelines and tracking within applicant and AI-powered candidate tracking systems.
Ajouté il y a 6 jours
A
Senior Test Engineer
Actalent
Ottawa, ON · Nepean, ON
- 50 $ à 60 $ CAD / heure
- Contrat
The Sr Test Engineer supports new product introduction and manufacturing test for fiber optic lab test equipment within an Ottawa-based fiber optic lab and production test business unit.…
Ajouté il y a 6 jours
LA
CRM Specialist - Strategy & Customer Journey
Level Agency
Télétravail, Canada
- Temps plein
- Télétravail
…hypothesis in the afternoon, without waiting on a data analyst or…
Ajouté il y a 6 jours
A
Scientifique / Ingénieur intermédiaire en environnement
Arcadis
Longueuil, QC
- Temps plein
Ajouté il y a 8 jours
A
SDET (Intermediate)
Actalent
Waterloo, ON
- 40 $ à 50 $ CAD / heure
- Contrat
This Software Development Engineer in Test (SDET) role focuses on designing, developing, and maintaining automated test scripts and tools in Python to validate new features for advanced…

Motorola Solutions

Technical Support Engineer

Vancouver, BC, Canada
BC, Canada

75 000 $ à 80 000 $ CAD / an · Temps plein

Postuler À propos de l’employeur

La candidature s’ouvre dans un nouvel onglet.

Détails de l’emploi

Salaire: 75 000 $ à 80 000 $ CAD / an
Type d’emploi: Temps plein
Langue de l’annonce: Anglais · Français
Publié: 20 oct. 2026

Description originale de l’offre

Version française de cette offre bilingue.

Chez Motorola Solutions, nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée, unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nous concevons et connectons des technologies qui contribuent à protéger les personnes, les biens et les infrastructures. Nos solutions favorisent la collaboration essentielle pour améliorer la sécurité des populations, des écoles, des hôpitaux, des entreprises et, finalement, des nations. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr.

Department Description

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un handicap physique et/ou mental. Pour demander un aménagement, veuillez remplir ce formulaire d'aménagement raisonnable afin que nous puissions vous aider.

Lire l’offre bilingue complète

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Aperçu de l’entreprise

Department Overview

Department Description
As a key unit within the Customer Support organization, our team directly supports partners and customers in resolving technical issues with Motorola Solutions' Video Security and Access Control products. We serve as a vital link between frontline support specialists, Product Management, and Engineering to accelerate complex escalations. Our department emphasizes collaborative problem-solving, agent mentorship, and institutional knowledge sharing to build long-term organizational capability. We foster a transparent, customer-first culture that values open communication, teamwork, and continuous career growth.

Job Description

The Technical Support Engineer or Technical Support Escalation Point (TSEP) is a senior technical role within the Customer Support organization. The TSEP serves as a high-level technical resource supporting internal stakeholders (Sales, Product, Engineering) and external partners for the Video Security and Access Control portfolio. Acting as a bridge between frontline support and engineering, the TSEP provides advanced technical guidance, leads complex investigations, and accelerates the resolution of complex escalations while fostering a culture of collaborative problem-solving, technical leadership, and continuous organizational improvement.

Key Responsibilities:

Advanced Troubleshooting & Technical Escalation: Serve as the primary technical escalation point for Support Specialists, investigating and resolving complex software, hardware, networking, and Video Management Systems (VMS) issues using the OSI model and systematic troubleshooting logic.
Technical Swarming: Lead and participate in technical swarms for high-impact or complex cases, establishing clear hypotheses, coordinating troubleshooting actions, and working collaboratively alongside specialists rather than relying on traditional case handoffs.
Stakeholder & Engineering Collaboration: Partner closely with Product and Engineering teams to communicate use cases, flag defects, construct reproducible problem statements, validate fixes or workarounds, and drive product quality improvements.
Mentorship & Upskilling: Provide real-time coaching and mentorship to Support Specialists during technical investigations, sharing troubleshooting best practices and product knowledge to build overall team capability.
Knowledge Management: Act as a Knowledge Centered Service (KCS) Champion by converting escalation findings into concise case notes, reusable troubleshooting documentation, known-issue articles, and internal Knowledge Base content.
Case & Investigation Guidance: Review complex or stalled cases to identify paths forward, ensure proper diagnostic evidence is collected prior to further escalation, and guide specialists while preserving case ownership with the assigned agent.
Problem & Trend Identification: Analyze technical issue trends and escalation patterns to surface recurring defects or systemic problems, leading workflow optimization projects to improve support efficiency.
Technical Proficiency: Maintain deep technical expertise across IP networking (RTP, TCP/IP, IGMP), operating systems, and diagnostic tools such as Wireshark, PowerShell, Dell iDRAC, and HP iLO.
Operational Agility: Manage a diverse workload effectively, including participation in weekend on-call rotations and flexible shifts in a hybrid office environment.

Preferred Qualifications

5+ years of relevant experience in an IT/Tech support environment (including senior technical support, technical account management, or escalation management).
Bachelor's Degree or Diploma/Certificate in Computer Science, Engineering, or a relevant software/computer-related field.
Technical Expertise & Tooling: Deep understanding of IP networking integrations (RTP, TCP/IP, IGMP), VMS (Video Management Systems), scripting, and diagnostic tools (Wireshark, PowerShell, Dell iDRAC, HP iLO); relevant certifications (CCNA, CCNP, CompTIA A+, etc.) are highly valued.
Troubleshooting & Swarming: Demonstrated track record of systematic technical troubleshooting, leading technical swarms, and collaborating cross-functionally with Engineering, Product, and Sales teams.
Communication & Mentorship: Exceptional written and verbal communication skills with the proven ability to translate complex technical concepts for diverse audiences, coach support agents, and author technical documentation.
Operational Requirements: Ability to work in a hybrid office environment (twice per week) and handle weekend on-call shifts as required.

Target Base Salary Range: $75,000 - $80,000 CAD per year.

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate

Basic Requirements

3+ years of experience in senior technical support, technical account management, or an escalation management role.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Postuler À propos de l’employeur

En savoir plus sur ce poste

Parrainage de visa

Aucune mention détectée dans l’offre

Signaler cette offre