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IE
Analyst, Information Security
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Temps plein
We are seeking a hands-on Security Analyst to join our Information Security team and help drive the day-to-day execution of security operations across IMAX.
Ajouté il y a 3 jours
A
IT Co-op Student Fall 2026***Étudiant Co-op TI, Automone 2026
Aliaxis
Canada
- Temps plein
As a co-op student in the role of Infrastructure Security Analyst, you will work alongside members of the infrastructure security team and participate in projects related to network…
Ajouté il y a 3 jours
IG
IT Co-op Student Fall 2026***Étudiant Co-op TI, Automone 2026
IPEX Group
Canada
- Temps plein
As a co-op student in the role of Infrastructure Security Analyst, you will work alongside members of the infrastructure security team and participate in projects related to network…
Ajouté il y a 5 jours
M
Business Systems ERP Analyst - Finance /L’analyste principal systèmes financiers (ERP)
MDA
Brampton, ON · Sainte-Anne-de-Bellevue, QC
- Temps plein
The Business Systems ERP Analyst - Finance will work collaboratively with IT and other business areas to support the finance team in various initiatives ensuring current systems are…
Ajouté il y a 5 jours
MS
Business Systems ERP Analyst - Finance /L’analyste principal systèmes financiers (ERP)
MDA Space
Sainte-Anne-de-Bellevue, QC
- Temps plein
The Business Systems ERP Analyst - Finance will work collaboratively with IT and other business areas to support the finance team in various initiatives ensuring current systems are…
Ajouté il y a 9 jours
SI
IT Senior Analyst, Cybersecurity
Saputo Inc.
Bas-Saint-Laurent, QC
- Temps plein
Saputo offers a rewarding and safe work environment with opportunities and challenges that will help grow your skills. We are seeking talent to fill the position of Security Senior Analyst…
Ajouté il y a 9 jours
SI
IT Senior Analyst, Cybersecurity
Saputo Inc.
Mississauga, ON
- Temps plein
Saputo offers a rewarding and safe work environment with opportunities and challenges that will help grow your skills. We are seeking talent to fill the position of Security Senior Analyst…
Ajouté il y a 10 jours
M
Analyste des systèmes d’affaires/Business Systems Analyst
McKesson
Montreal, QC
- Temps plein
…healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of…
Ajouté il y a 11 jours
E
QA Analyst
EXFO
Montreal, QC
- Temps plein
Ajouté il y a 17 jours
technicien support informatique / Desktop Support Technician
NTT DATA Services
Dorval, QC
The Field tech Analyst will provide support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, and maintaining all desktop…
Ajouté il y a 19 jours
D
3rd Level Support Analyst / Analyste de support de 3e niveau
dormakaba
Montreal, QC
- Temps plein
dormakaba is seeking a 3rd Level Support Analyst based in Montreal to join its Lodging/Managed Residential Product Development team, which delivers integrated access control and security…
Ajouté il y a 1 mois
MS
Alta Technical Support Analyst (Hybrid)
Motorola Solutions
Vancouver, BC
- Temps plein
As a Technical Support Analyst for the Avigilon Alta suite, you serve as a pivotal connection point between complex cloud-based security platforms and our installation partners. In this…
Ajouté il y a 1 mois
N
Policy Analyst
NAFC
Ottawa, ON
- Temps plein
As a Policy Analyst at NAFC, under the direction of the Policy and Research Manager, you will be responsible for participating in and supporting comprehensive activities associated with the…
Ajouté il y a 1 mois
F
Service Desk Analyst (12-month contract) | Analyste, Services clients TI (contrat de 12 mois)
Fasken
Toronto, ON
- Temps plein
A commitment to providing exceptional customer service and maintaining a user-centric approach while addressing client needs in person, remotely, via phone call, chat, email, etc.; Analyst…
Ajouté il y a 1 mois
F
Service Desk Analyst (12-month contract) | Analyste, Services clients TI (contrat de 12 mois)
Fasken
Canada
- Temps plein
A commitment to providing exceptional customer service and maintaining a user-centric approach while addressing client needs in person, remotely, via phone call, chat, email, etc.; Analyst…
Ajouté il y a 1 mois
F
Audio Visual Service Desk Analyst | Analyste, Services clients TI et audiovisuel
Fasken
Canada
- Temps plein
Reporting to the IT Client Services Leader (Region), the Audio Visual Help Desk Analyst is responsible for providing technical support and troubleshooting for audio visual systems and…
Ajouté il y a 1 mois
I
Analyste réseau principal(e)
Intact
Montreal, QC
- Temps plein
Ajouté il y a 1 mois
BS
Analyste, Habilitation & Gouvernance en IA/AI Enablement & Governance Analyst
Browns Shoes
Montreal, QC
- Temps plein
Ajouté il y a 1 mois
TK
Analyst, Transportation
The Kraft Heinz Company
Mont-Royal, QC · Mount Royal, QC
- Temps plein
Ajouté il y a 1 mois
C
Senior Product Manager (Cybersecurity)
CIRA
Ottawa, ON
- Temps plein
You will work alongside engineers, analysts, and partners to translate security data into products that are both powerful and accessible. Whether that is streamlining how an analyst triages…
Ajouté il y a 2 mois
AG
Senior Network & Communication Software Analyst
AIRO Group Holdings, Inc.
Montreal, QC
- 95 000 $ à 120 000 $ CAD / an
As a Level 3 Senior Network & Communication Software Analyst, you are a core member of the execution tier, responsible for defining, implementing, and validating the aircraft’s onboard and…
Ajouté il y a 2 mois
AG
Senior Ground Control Station Software Analyst
AIRO Group Holdings, Inc.
Montreal, QC
- 95 000 $ à 120 000 $ CAD / an
As a Level 3 Senior Ground Control Station (GCS) Software Analyst, you are a core member of the execution tier, responsible for owning the end-to-end user experience, backend data…
Ajouté il y a 4 mois
A
IT Operations Analyst
Alithya
QC · QC, Canada
- Temps plein
As a global network of trusted advisors, we create cutting-edge technological solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all starts with the collaboration…
Ajouté il y a 5 mois
A
Functional Analyst
Alithya
QC · QC, Canada
- Temps plein
As a global network of trusted advisors, we create cutting-edge technological solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all starts with the collaboration…
Ajouté il y a 5 mois
C
Senior Security Operations Analyst
Cotality
Montreal, Quebec
- Temps plein
We are seeking an Information Security Analyst to join the security and compliance function of a leading software development organization operating in a highly regulated industry. This…

Motorola Solutions

Alta Technical Support Analyst (Hybrid)

Vancouver, BC, Canada

Target Base Salary Range: $53,000 - $58,000 CAD · Temps plein

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Détails de l’emploi

Salaire: Target Base Salary Range: $53,000 - $58,000 CAD
Type d’emploi: Temps plein
Langue de l’annonce: Anglais · Français
Publié: 2 sept. 2026

Description originale de l’offre

Version française de cette offre bilingue.

Chez Motorola Solutions, nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée, unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nous concevons et connectons des technologies qui contribuent à protéger les personnes, les biens et les infrastructures. Nos solutions favorisent la collaboration essentielle pour améliorer la sécurité des populations, des écoles, des hôpitaux, des entreprises et, finalement, des nations. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr.

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un handicap physique et/ou mental. Pour demander un aménagement, veuillez remplir ce formulaire d'aménagement raisonnable afin que nous puissions vous aider.

Lire l’offre bilingue complète

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Aperçu de l’entreprise

Department Overview

At Motorola Solutions, safety and security are at the heart of everything we do. We build and connect safety and security technologies in a never-ending pursuit to help keep people, property, and places safer. Connected, our solutions enable the collaboration that is critical for a proactive approach to safety and security across communities, schools, hospitals, and enterprises. Within the Avigilon Alta group, our team provides critical technical expertise to help our partners succeed and deliver reliable physical security solutions.

Job Description

As a Technical Support Analyst for the Avigilon Alta suite, you serve as a pivotal connection point between complex cloud-based security platforms and our installation partners. In this role, you will analyze and resolve technical challenges spanning cloud software, mobile applications, and physical hardware wiring to help ensure our video and access control systems maintain optimal performance.

At Motorola Solutions, everything starts with our people, and we empower team members to bring their authentic selves to do their best work. You will join a collaborative technical team that values continuous learning, proactive support, and customer impact. Bachelor's degree or equivalent practical experience.

Key Responsibilities:

Omnichannel Technical Resolution

Analyze and resolve complex technical inquiries across phone, email, chat, web portals, and messaging channels
Proactively manage the lifecycle of customer support cases within the CRM to help ensure seamless escalations and transparent communication
Guide on-site installation partners remotely through technical deployment challenges and hardware wiring inquiries

Knowledge Generation & Lab Mastery

Drive Knowledge-Centered Service (KCS) practices by creating, refining, and sharing knowledge base content to enable self-service options
Utilize on-site lab facilities and pre-release software environments to test, isolate, and master hardware and platform features
Maintain accurate troubleshooting logs to document issue resolution steps and systemic edge cases

Cross-Functional Collaboration

Collaborate across internal messaging and meeting tools with product management, engineering, and sales teams to communicate user feedback
Participate in deep-dive training sessions led by senior escalation staff and engineering teams to expand technical capabilities
Gather partner insights to inform ongoing system reliability and software platform enhancements

Basic Requirements

High School Diploma or higher
Technical support or customer service experience
Legal authorization to work in Canada is required

Job Requirements:

Technical Expertise

Cloud Platform & Hardware Troubleshooting to analyze SaaS access control systems, video management platforms, and associated wiring or integrations
Mobile & Network Ecosystem Support to resolve app connectivity, wireless lock communications, and system integration issues
Technical Communication to convey complex system architecture concepts clearly to technical partners and end-users

Professional Experience

Technical Case Management using CRM tools to systematically track, resolve, and document customer cases
Cross-Functional Communication to partner effectively across engineering, product teams, and external technical installers
Operational Adaptability to support shift-based schedules assisting a global network of partners

Preferred Qualifications

Technical certifications such as CompTIA A+ or CCNA
Working knowledge of Windows Server administration and network configuration
Experience supporting access control systems or video management software

Target Base Salary Range: $53,000 - $58,000 CAD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

High School Diploma or higher
1+ years of experience in Technical Support or Customer Service
Legal authorization to work in Canada is required

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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