Emplois : Canada

Regrouper par employeurRecevoir les nouvelles offres Enregistrer cette recherche

Ajouté il y a 29 jours
C
Caseworker/ Gestionnaire de cas bilingue
Cencora
YT · Yukon Territory, Canada
- Temps plein
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year…
Ajouté il y a 29 jours
C
Caseworker/ Gestionnaire de cas bilingue
Cencora
Quebec, QC
- Temps plein
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year…
Ajouté il y a 29 jours
HR
Specialist, Designated Sales Associate (DSA)
Holt Renfrew
Mississauga, ON
- Temps plein
The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also…
Ajouté il y a 29 jours
C
Caseworker/ Gestionnaire de cas bilingue
Cencora
NB · New Brunswick, Canada
- Temps plein
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year…
Ajouté il y a 29 jours
C
Caseworker/ Gestionnaire de cas bilingue
Cencora
NS · Nova Scotia, Canada
- Temps plein
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year…
Ajouté il y a 29 jours
C
Caseworker/ Gestionnaire de cas bilingue
Cencora
Charlottetown, PE
- Temps plein
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year…
Ajouté il y a 29 jours
C
Caseworker/ Gestionnaire de cas bilingue
Cencora
ON · Ontario, Canada
- Temps plein
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year…
Ajouté il y a 29 jours
C
Caseworker/ Gestionnaire de cas bilingue
Cencora
Winnipeg, MB
- Temps plein
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year…
Ajouté il y a 29 jours
KD
Associate Category Manager
Keurig Dr Pepper Canada
Mississauga, ON
- Temps plein
Ajouté il y a 29 jours
TH
Associé peinture (temps partiel)
The Home Depot Canada
Montreal, QC
- Temps partiel
Ajouté il y a 29 jours
KD
Associate Category Manager
Keurig Dr Pepper
Mississauga, ON · Montreal, QC
- Temps plein
Ajouté il y a 29 jours
Sales Associate
Laura Canada
Victoria, BC
As a Sales Associate in women’s fashion, you possess a passion for fashion and personalized customer service. You will be part of a winning team that provides a unique and memorable…
Ajouté il y a 29 jours
WC
General Merchandise Assistant Manager -FR
Walmart Canada
Hinton, AB
- Temps plein
Ajouté il y a 29 jours
WC
(CAN) Gérant de rayon, produits consommables -FR
Walmart Canada
Montreal, QC
- Temps plein
Gérer efficacement les horaires de travail et planifier à l’avance pour conserver son énergie et sa concentration tout au long du quart de travail
Ajouté il y a 29 jours
LC
Assistant Manager-Customer Experience Lead
Laura Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Temps plein
A minimum of 1 year of experience as Sales Associate preferred
Ajouté il y a 29 jours
TH
Associé I, Ventes
The Home Depot Canada
Parry Sound, ON
- Temps plein
Job Overview:Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates work in cooperation with their…
Ajouté il y a 29 jours
WM
Associés aux ventes – temps plein - Promenades St Bruno
Wow! Mobile Boutique
Saint-Bruno-de-Montarville, QC
- Temps plein
Ajouté il y a 29 jours
Associé(e) aux ventes, Scotia iTRADE
Scotiabank
Toronto, ON
Ajouté il y a 29 jours
SD
Administrateur de magasin temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Beloeil, QC
- Temps partiel
Ajouté il y a 29 jours
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour Embauche feu vert
Shoppers Drug Mart
L'Île-Perrot, QC
- Temps partiel
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Ajouté il y a 29 jours
AA
Gestionnaire de comptes clients
Advance Auto Parts
Nicolet, QC
- Temps plein
Must have a valid driver's license and be fleet safety certified
Ajouté il y a 29 jours
O
Revenue Operations Associate - Stage de fin d'études (6 mois)
Ocobo
Paris, ON
- Stage
Support à l'optimisation de notre stack d'outils internes (ERP, etc.).
Ajouté il y a 29 jours
FG
MANGO - Sales Associate/Associé(e) aux ventes - St Bruno
Fox Group Canada Inc.
Saint-Bruno-de-Montarville, QC · Saint-Bruno-de-Montarvill, Quebec
- Temps partiel
We are looking for a Sales Associate who must be an exceptional team player who can motive, inspire, and work together with the store team
Ajouté il y a 29 jours
Associée aux ventes Trois-Rivières
La Senza
Trois-Rivières, QC
Ajouté il y a 29 jours
WC
(CAN) OMNI Assistant Manager -FR
Walmart Canada
Wetaskiwin, AB
- Temps plein

Laura Canada

Assistant Manager-Customer Experience Lead

Calgary, AB, Canada
Greater Calgary Metropolitan Area, Canada

Temps plein

Postuler sur LinkedIn À propos de l’employeur

La candidature s’ouvre dans un nouvel onglet.

Détails de l’emploi

Type d’emploi: Temps plein
Horaire: 24 hours per week
Langue de l’annonce: Anglais · Français
Publié: 14 oct. 2026

Description originale de l’offre

Version française de cette offre bilingue.

Entreprise privée située à Laval, au Québec, avec une vision centrée sur l'innovation et l'optimisation des expériences employés et clients, nous continuons à aider des générations de femmes canadiennes à se sentir bien et à leur avantage.

Customer Experience Lead

Role Summary

Nous sommes fiers d’employer plus de 2 000 collègues dévoués et d’exploiter plus de 140 magasins ainsi que laura.ca et melanielyne.com.

Notre succès repose sur l’engagement inconditionnel de notre équipe à offrir une expérience client exceptionnelle tout en incarnant nos valeurs d’intégrité, de respect, d’esprit d’équipe, de performance et de passion.

Chez Laura Canada, l’expérience client exceptionnelle est motivée par notre engagement à offrir une expérience exceptionnelle à nos employés.

Lire l’offre bilingue complète

Joignez-vous à notre équipe pour réaliser votre plein potentiel professionnel!

Nous sommes des gens proactifs qui ont une façon de penser et de travailler qui sort des sentiers battus et qui ne reculent devant rien pour faire briller les marques emblématiques Laura et Melanie Lyne!

Entreprise privée située à Laval, au Québec, avec une vision centrée sur l'innovation et l'optimisation des expériences employés et clients, nous continuons à aider des générations de femmes canadiennes à se sentir bien et à leur avantage.

Customer Experience Lead

Reports to: Store Manager Department: Operations

Role Summary

As a role model, the Laura Canada Customer Experience Lead possesses a contagious passion for fashion and customer service. Motivates, coaches and develops a winning team of Sales Associates that provides a unique and memorable shopping experience to every customer. Has strong fashion and floor awareness and is knowledgeable about our product. Contributes to achieve all key financial objectives established by Laura Canada. Assists the Store Manager in fostering a vibrant, fun, energetic and enjoyable store environment. Acts as a back-up to the Store Manager.

Critical Functions

Customer Service
Observes and coaches team members’ behaviours to maintain high standards of customer service and product knowledge.
Acts as a role model by providing exemplary customer service using Laura Canada’s customer service standards.
Effectively builds and maintains a personal clientele by using Laura Canada’s tools and ensures all Sales Associates do the same.
Demonstrates strong wardrobing skills by coaching and sharing knowledge on current fashion trends, product, and the customers’ unique needs as well as ensuring team members are always up to date on new arrivals, product knowledge, and current fashion trends.
Acts as a role model by promoting the website, store CRM, any loyalty program, marketing initiatives in place and Ship to Home.
Fosters a vibrant, fun, energetic and enjoyable store environment.
Floor Leadership
Demonstrates excellent floor leadership and has exceptional control of the sales floor (customer service standards, fitting rooms, zone coverage, cash desk area) and monitors segment accountability results.
Continually monitors traffic trends and reacts in a timely manner.
Identifies team members’ issues and communicates them to the Store Manager.
Business Management
Assists the Store Manager in providing a store environment which consistently maintains Laura Canada’s visual presentation, merchandising and housekeeping standards.
Assists the Store Manager in dressing window mannequins to showcase the store’s inventory and adheres to visual standards, including any mandatory directives that may be issued.
Assists the Store Manager in ensuring proper execution of all Marketing directives with a high sense of urgency.
Assists the Store Manager in executing directives (e.g. receiving goods, implementing markdowns, processing transfers, Ship to Home) accurately and in a timely manner.
Acts as a back-up to the Store Manager.
Provides feedback to the Store Manager on quality issues, missed opportunities and inventory mix.
Store Performance

Contributes to achieve all key financial objectives established by Laura Canada:

Sales
Closing ratio
Hours
Shrink
Dollars per transaction
Units per transaction

Additional Responsibilities

- Completes all assigned administrative functions with accuracy and in a timely manner.
- Follows all P.O.S. procedures as per Company direction.
- Is required to secure and protect any confidential customer and team members’ information.
- Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources)

Requirements

- Contagious passion for fashion and customer service
- A minimum of 1 year of experience as Sales Associate preferred
- Proven leadership and passion for coaching and developing others
- Ability to create a positive work environment where team members are motivated to learn and grow.
- Excellent communication and interpersonal skills
- Demonstrates initiative on an on-going basis.
- Embraces Company initiatives and acts as a change agent to ensure directives are met.
- Open to feedback and implements change in a timely manner.

Working Conditions and Environment

Full-time or regular part-time status (minimum of 24 hours per week), based on business needs.
Available to work days, nights and weekends
Extended hours during the Christmas Season and special events (e.g. Family & Friends, Black Friday weekend)
Participates in inventory twice per year, all training sessions and staff meetings.
Works in a standing/walking position.
Lifts approximately 20-30 lbs of product/boxes, when required.
Uses ladders as required.

Laura Canada est une entreprise familiale iconique qui exploite Laura et Melanie Lyne, deux grandes bannières de vêtements pour femmes. Établie à Laval, au Québec, Laura Canada conçoit, produit, commercialise et distribue des vêtements de qualité partout au Canada.

Nous sommes fiers d’employer plus de 2 000 collègues dévoués et d’exploiter plus de 140 magasins ainsi que laura.ca et melanielyne.com.

Notre succès repose sur l’engagement inconditionnel de notre équipe à offrir une expérience client exceptionnelle tout en incarnant nos valeurs d’intégrité, de respect, d’esprit d’équipe, de performance et de passion.

Chez Laura Canada, l’expérience client exceptionnelle est motivée par notre engagement à offrir une expérience exceptionnelle à nos employés.

Postuler sur LinkedIn À propos de l’employeur

En savoir plus sur ce poste

Parrainage de visa

Aucune mention détectée dans l’offre

Mots-clés

Commerce de détail
Customer Relationship Management

Signaler cette offre

Conditions de travail

Emplois : Canada