Emplois : Canada

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Ajouté il y a 29 jours
MS
Senior Technical Program Manager (Mobile)
Motorola Solutions
Vancouver, BC
- Temps plein
As a TPM, you are more than a project manager; you are a technical leader who understands the "how" as much as the "when." You will navigate the intersection of hardware, firmware, cloud…
Ajouté il y a 29 jours
HR Business Partner
Glanbia
Montreal, QC
Knowledge of software applications in OneNote, PowerPoint presentation, Excel Spreadsheets and MSWord Processing
Ajouté il y a 1 mois
M
Chef d’équipe, technicien au centre de réparation - Repair Centre Technician Lead
Moneris
Montreal, QC
- Temps plein
Perform complex tests with several software applications and perform conformity and compliance tests; Act as the subject matter expert to other technicians for all mechanical / technical…
Ajouté il y a 1 mois
T
Anaplan Solution Architect
TEKsystems
Toronto, ON
- 95 $ à 105 $ CAD / heure
- Contrat
Active Solution Architect certification is required
Ajouté il y a 1 mois
NG
Bilingual Production Planner
Nice Group
Dorval, QC
- Temps plein
Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially…
Ajouté il y a 1 mois
MC
Coordonnateur(trice) des Affaires médicales – Innovation et Capacités / Medical Affairs Coordinator – Innovations & Capabilities
Merck Canada
Kirkland, QC
- Temps plein
Maîtrise du français requise
Ajouté il y a 1 mois
C
Gestionnaire des livraisons client
Croesus
Laval, QC
- Temps plein
…rééquilibrage de portefeuille et des interfaces de programmation d'applications (API). Ces solutions permettent aux professionnels de la gestion de patrimoine d'accroître leur productivité,…
Ajouté il y a 1 mois
R
Directeur adjoint, Ingénierie Digital Engine Service (DES) / Associate Director, DES Engineering
RTX
Mississauga, ON
- Temps plein
Ajouté il y a 1 mois
S
Enterprise Program Leader / Leader de programme d’entreprise
Slalom
Montreal, QC
- Temps plein
Ajouté il y a 1 mois
P
Project Support Office Senior Associate
PwC
Toronto, ON
- Temps plein
Lead project coordination and process improvement initiatives, facilitate engagement and client debriefs, and maintain lessons learned and action registers to support continuous improvement.
Ajouté il y a 1 mois
NA
Bilingual Production Planner
Nice/SpeakerCraft Audio Solutions
Dorval, QC
- 70 000 $ à 80 000 $ CAD / an
- Temps plein
Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially…
Ajouté il y a 1 mois
Senior Consultant - Modernization (Defense) | Consultant senior - Modernisation (Défense), Public Sector Professional Services | Services professionnels du secteur public
Amazon
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC
…closely with stakeholders to gather requirements, assess current applications, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on…
Ajouté il y a 1 mois
G
Analyste de données BI / BI Data Analyst
Genetec
Télétravail, Canada
- Temps plein
- Télétravail
…comportement des systèmes sources, les schémas ou les structures des applications changent, en identifiant les rapports en aval, les processus d’affaires et les intervenants clés…
Ajouté il y a 1 mois
WI
Coordonnateur/trice marketing et/and communications - Marcom Coordinator
West Island Cancer Wellness Centre / Centre de bien-être pour personnes atteintes de cancer
Kirkland, QC
- Temps partiel
Type de poste : 4 jours par semaine · Position Type: 4 days per week
Ajouté il y a 1 mois
C
Gestionnaire de projets – Applications Mobile
CGI
Montreal, QC
- Temps plein
CGI Montréal is looking for a Project Manager to lead mobile application development projects from planning through delivery. In this role, you will serve as the primary point of contact…
Ajouté il y a 1 mois
P&
Gestionnaire Senior, Logistique des projets strategiques et d'amelioration continue / Senior Manager, Logistics Strategic Projects & Continuous Improvement
Pratt & Whitney
Longueuil, QC
- Temps plein
Ajouté il y a 1 mois
T
Scrum Master / Gestionnaire De Projets / Gestionnaire De Produit
TEKsystems
Montreal, QC
- 70 $ à 85 $ CAD / heure
- Contrat
Solid understanding of information systems, technologies, and the software development lifecycle.
Ajouté il y a 1 mois
Architecte de solutions PLM/PLM Solution Architect
Capgemini
Montreal, QC
…From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join…
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Architecte de solutions PLM/PLM Solution Architect
Capgemini
Montreal, QC
…From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join…
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Sr Engagement Manager | Gestionnaire senior de l'engagement, Public Sector Professional Services | Services professionnels du secteur public
Amazon
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC
…best practices for our customers and help identify and close project gaps working with all levels of organizations. Typical engagements include: Cloud Strategy and Business Case…
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CL
Sr. Station Supervisor /Directeur de station
CEVA Logistics
Montreal, QC
- 100 000 $ à 118 000 $ CAD / an
- Temps plein
Oversee and manage the professional development and productivity of all staff members to ensure proper goals, training, professional development and project requirements are met.
Ajouté il y a 1 mois
A
Devops Engineer
Actalent
Saskatoon, SK
- 55 $ à 65 $ CAD / heure
- Contrat
…within a team of approximately eight people, contributing to a project expected to last around eight months within a one-year…
Ajouté il y a 1 mois
A
Devops Engineer
Actalent
Montreal, QC
- 55 $ à 65 $ CAD / heure
- Contrat
…within a team of approximately eight people, contributing to a project expected to last around eight months within a one-year…
Ajouté il y a 1 mois
A
Devops Engineer
Actalent
Ottawa, ON
- 55 $ à 65 $ CAD / heure
- Contrat
…within a team of approximately eight people, contributing to a project expected to last around eight months within a one-year…
Ajouté il y a 1 mois
A
Devops Engineer
Actalent
Calgary, AB
- 55 $ à 65 $ CAD / heure
- Contrat
…within a team of approximately eight people, contributing to a project expected to last around eight months within a one-year…

Croesus

Gestionnaire des livraisons client

Laval, QC, Canada

Temps plein

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Détails de l’emploi

Type d’emploi: Temps plein
Expérience: 7 to 12 years of experience in delivery, coordination, account management, or customer relationship management.
Langue de l’annonce: Anglais · Français
Publié: 2 oct. 2026

Description originale de l’offre

Version française de cette offre bilingue.

Avec plus de 200 employés dans ses bureaux de Montréal, Toronto et Genève, Croesus a remporté plusieurs prix de l'industrie à titre de fournisseur de solutions de grande qualité et d'employeur de choix.

2X per month, Happy hours, prepared by our Croesus Life Partner

Are you interested in this challenge? Do you believe you have the qualities and expertise required for this position? Please complete your application today.

Although all applications are carefully analyzed, we will communicate only with those selected. Thank you for your interest in Croesus.

Ce défi vous intéresse ? Pensez-vous posséder les qualités et l’expertise requises pour ce poste ? Veuillez soumettre votre candidature dès aujourd’hui.

Bien que toutes les candidatures soient examinées avec soin, nous ne contacterons que les personnes retenues. Nous vous remercions de l’intérêt que vous portez à Croesus.

Lire l’offre bilingue complète

Croesus fournit des solutions de gestion de patrimoine innovantes, performantes et sécuritaires, dont des systèmes de gestion de portefeuille, des outils de rééquilibrage de portefeuille et des interfaces de programmation d'applications (API). Ces solutions permettent aux professionnels de la gestion de patrimoine d'accroître leur productivité, d'enrichir leurs relations client, de prendre des décisions éclairées et d'optimiser la gestion de leurs actifs sous gestion. La mission de Croesus est d'offrir une expérience supérieure à ses clients, utilisateurs, partenaires et employés, et d'avoir un impact positif dans la communauté.

Avec plus de 200 employés dans ses bureaux de Montréal, Toronto et Genève, Croesus a remporté plusieurs prix de l'industrie à titre de fournisseur de solutions de grande qualité et d'employeur de choix.

Position

Ensure the operational and relationship success of accounts by coordinating delivery activities, maintaining effective governance, and building trusting relationships with internal and external stakeholders.

The Delivery Manager serves as the central point of coordination between internal teams and clients to ensure predictable execution, seamless communication, and a high-quality customer experience.

Customer Relationship Management

Serve as the primary point of contact for the client’s stakeholders.
Build and maintain relationships based on trust.
Provide proactive communication regarding project progress, risks, and challenges.
Prepare for and lead follow-up meetings and governance committee meetings.
Contribute to the satisfaction, retention, and growth of the accounts under your responsibility.
Anticipate client concerns and propose action plans tailored to identified issues.
Collaboration with Account Managers

Delivery and Coordination

Coordinate delivery activities and deadlines.
Track commitments, priorities, and dependencies across teams.
Monitor project progress and resolve obstacles.
Track incidents, change requests, and validation activities.
Coordinate production rollouts and related activities.
Identify, communicate, and mitigate risks that could affect delivery, service quality, or customer satisfaction.
Coordinate dependencies among the Product, Development, Quality, Support, and Operations teams, as well as external partners.
Establish and maintain mechanisms to improve the visibility, predictability, and reliability of delivery commitments.
Promote proactive decision-making by providing stakeholders with a clear view of progress, risks, dependencies, and potential impacts on timelines.

Governance and Communication

Ensure alignment among the Product, Delivery, Development, and Support teams and customer stakeholders.
Document decisions, follow-ups, and action plans.
Maintain constant visibility into risks, dependencies, and priorities.
Facilitate decision-making and escalate issues when necessary.
Produce and maintain the performance metrics and dashboards necessary for governance.
Ensure consistent communication and alignment among stakeholders around common objectives.

Continuous Improvement

Identify opportunities to improve processes and ways of working.
Implement mechanisms that promote efficiency, quality, and predictability in delivery.
Contribute to the evolution of governance and delivery management practices.
Promote knowledge sharing and operational continuity.
Participate in defining and adopting practices that promote operational excellence and improve the customer experience.

Requirements

All internal meetings at Croesus are conducted in French, so a strong proficiency in French is mandatory.

7 to 12 years of experience in delivery, coordination, account management, or customer relationship management.
Experience in a technology, software, SaaS, FinTech, or professional services environment.
Proven experience coordinating multiple stakeholders, teams, and priorities.
Experience managing environments with multiple dependencies and governance issues.
Influential leadership.
Excellent communication and collaboration skills.
Stakeholder management.
Proactive risk and dependency management.
Strong organizational and prioritization skills.
Ability to solve problems and motivate teams.
Rigorous follow-through and execution.
Ability to structure information and support decision-making.
Understanding of technological and operational environments.
Bilingual in French and English.

Why join Croesus ?

À la carte vacations
Annual salary + Corporate profit-sharing plan
Hybrid work, 2 days a week in office (Laval &Montreal offices)
Sports program
Gym available at our Laval head office
Telemedicine + group insurance (super useful for the family 😉 )
Group RRSP
Proximity to Montmorency & Mcgill metro
Ongoing training and development plan
Referral bonus
Indoor and outdoor parking & electric car recharging
Croesus boutique
Beautifully renovated and spacious office
Complimentary breakfast every morning
2X per month, Happy hours, prepared by our Croesus Life Partner

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Compétences

Customer Relationship Management

Parrainage de visa

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Mots-clés

Customer Relationship Management
Français
Anglais

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Conditions de travail

Emplois : Canada