Job Title: Data Historian Specialist
Job Description
The Data Historian Specialist provides full-time sustainment and support for a large, complex AVEVA PI historian environment serving a major Alberta utility-system operator. This role focuses on keeping production systems stable and available, resolving issues and user requests, and completing recurring maintenance and project work. You will balance scheduled activities with ad hoc support, work closely with an established technical team, and communicate professionally with client stakeholders in a hybrid on-site and remote environment.
Responsibilities
- Support and maintain an existing AVEVA PI / OSI PI environment across multiple environments, ensuring production systems remain stable, reliable, and available.
- Investigate and resolve break/fix issues and user requests received through tickets, Microsoft Teams messages, email, workshops, or assigned action items.
- Complete recurring and scheduled work, including monthly PI server patching and other planned maintenance activities.
- Participate in scoped small projects, taking on work as assigned based on your skill set, experience, and availability.
- Balance scheduled project and maintenance work with ad hoc support, with scheduled work typically ranging from approximately 4 to 20 hours per week and the remainder focused on support, break/fix response, and user requests.
- Maintain system availability by monitoring the health of PI servers and related infrastructure, addressing issues proactively and reactively as required.
- Troubleshoot production issues related to the PI historian environment, including basic network administration and server-related problems such as load balancing and replicated servers.
- Respond promptly and professionally to user requests, providing clear explanations, guidance, and follow-up to ensure satisfactory resolution.
- Contribute to upcoming project work planned for 2027 and beyond, collaborating with senior PI specialists and other team members.
- Work within an established team, collaborating closely with a technical team lead and senior PI specialists who handle higher-level tasks and complex projects.
- Participate in a structured transition and ramp-up period, learning the existing PI implementation and its approximately 17 maintained environments.
- Communicate clearly, professionally, and diligently with client stakeholders; day-to-day client communication is considered equally important to technical PI capability.
- Exercise sound judgment in escalating complex issues and involving senior team members when needed to ensure timely and effective resolution.
- After gaining comfort with the system and receiving approval for production-system access, participate in the on-call rotation to provide after-hours and weekend support.
- Provide on-call coverage approximately one week per month, covering weekdays from about 5:00 p.m. to 8:00 a.m. and 24x7 customer support during the assigned on-call week.
- Coordinate and prioritize competing planned and emergent requests, ensuring that critical issues are addressed promptly while scheduled work is managed effectively.
- Engage in ongoing learning to deepen AVEVA PI expertise and broaden understanding of related tools and protocols used in the environment.
Essential Skills
- 3 to 7+ years of hands-on Historian experience with AVEVA PI / OSI PI in production environments.
- Foundational or basic network administration skills, including familiarity with load balancing concepts and replicated servers.
- Basic server troubleshooting skills, particularly in the context of PI servers and related infrastructure.
- Strong communication skills, with the ability to communicate clearly, professionally, and diligently with client stakeholders and team members.
- Ability to operate in a client-facing support environment, demonstrating self-direction, dependability, and accountability.
- Ability to prioritize and manage competing planned and emergent requests while coordinating work with a technical team lead.
- Personable and collaborative approach, with the judgment to escalate complex issues and involve senior team members when appropriate.
- Comfort learning and supporting a sizeable PI implementation with approximately 17 maintained environments.
- Comfort working in both on-site and remote settings, including participation in an after-hours on-call rotation once approved for production access.
Additional Skills & Qualifications
- Experience with other historian platforms such as AspenTech IP21 and DataPARC.
- Ability to log in to Windows servers and perform basic tasks; complex server setup or configuration is not required.
- Familiarity with data connectivity and industrial protocols such as ODBC, TCP, OPC, Modbus, and MQTT.
- Exposure to DCS (Distributed Control Systems) and PLC (Programmable Logic Controllers), though deep experience is not required.
- Basic understanding of SQL Server administration; deep SQL administration expertise is not required.
- Proficiency with the Microsoft Office Suite, particularly strong working knowledge of Excel.
- Customer service experience, especially in roles that involve supporting external clients or customers.
- Experience in IT support or helpdesk environments, with experience handling tickets and user requests.
- Exposure to visualization and business intelligence tools such as Power BI and Tableau.
- Additional experience with network administration and server troubleshooting beyond foundational levels is an asset.
- Self-directed, dependable work style with a strong sense of ownership and follow-through.
- Comfort collaborating within a technical team, receiving coaching from senior PI specialists, and contributing to team knowledge sharing.
Job Type & Location
This is a Contract to Hire position based out of Calgary, AB.
Pay And Benefits
The pay range for this position is $40.00 - $60.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Job Type & Location
This is a Contract to Hire position based out of Calgary, AB.
Workplace Type
This is a hybrid position in Calgary,AB.
À propos d'Actalent
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs initiatives dingénierie et de science grâce à laccès à des experts spécialisés qui favorisent léchelle, linnovation et la rapidité de mise sur le marché. Avec un réseau de près de 20 000 consultants et 5 000 clients à travers les États-Unis, le Canada, lAsie et lEurope, Actalent dessert de nombreuses entreprises du Fortune 500. Nous sommes fiers dêtre lune des 500 meilleures firmes de conception de lEngineering News-Record (ENR) pour nos services de conception en ingénierie et un lauréat du prix ClearlyRated Best of Staffing® tant pour le service client que pour les talents.
Actalent est un employeur souscrivant au principe de légalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de lâge, de la couleur, de la religion, des origines nationales, du statut dancien combattant, dun handicap, de lorientation sexuelle, de lidentité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.
Si vous souhaitez faire une demande daccommodement raisonnable, tel que la modification ou lajustement du processus de demande demploi ou dentrevue à cause dun handicap, veuillez envoyer un courriel à actalentaccommodation@actalentservices.com pour connaître dautres options daccommodement.
Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI):We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
